Privacy Policy

At Martin Property Consultants, the privacy of all personal information is extremely important to us.  We commit to collect information accurately, protect your information when we need to store it, make this information available to you on request and delete it when it is no longer in use. From May 2018 to present, MPC is committed to the General Data Protection Regulation (GDPR). The following privacy policy provides transparency on how we use your information.

MPC collects and processes information on the following interest groups:

–        Tenants 

–        Clients

–        Suppliers

–        Employees

Will the policy and procedures be updated?

In line with GDPR, the MPC privacy policy and procedures have been updated.  This policy will be reviewed regularly and updated when it is necessary.  If there are any changes to the policy and procedures, our website will be updated and if relevant, MPC staff will be notified and trained.

How is data stored and what efforts have been made to secure the data?

Information is stored in hard copy or soft copy form depending on how it is collected and how we need to use it.  We make every effort to ensure data is stored securely.  In soft form, personal information is stored securely in laptops, phones and professional web portals. Emails are deleted once necessary information from emails are saved.  Please do not send MPC any additional personal information not requested.  Physical hard copy documents are kept in a secure location.  All hard copy documents are shredded when no longer needed.  

How do we use your information?

Under GDPR, we receive consent from you before acquiring your data.  We only store information given to us by you or information given to us by a third party in the form of references.  MPC collects data on all its tenants on behalf of their clients (the landlord of the tenants) and to contact them during the rental period and afterwards. We store all relevant information needed for legitimate business purposes for all interest groups.

Under GDPR, we are required to inform data subjects on any lawful basis we are using their data. Your personal information needs to be stored for the duration of your contract, if you are in a contract agreement with MPC and for a duration necessary after the contract.  Under GDPR, if there is a legitimate business purpose, we can continue storing the information.  We need to store the information after the contract in case we need to contact you or if there is any dispute.  All information is deleted when no longer needed.  MPC are not in the business of using any personal information for any marketing or profiling purposes.  If you do receive an unexpected marketing email from us, please let us know as soon as possible as it is likely to be spam.

What personal data is collected and why we collect it when someone visits our Website?

• Messages

If you send us a message through the website, we will save it for as long as it is needed for legitimate business purpose.  We will save your personal information given to us from your enquiry and it will not be used for any other purpose other than your enquiry.

• Cookies

At present, we do not gather personal information through cookies on the website other than login details when you log in to the site. In the auction part of the website, bidders need to create an account using their full name, email address and telephone number.  This is a volunteer process which you can opt out off.  Otherwise, the information will be stored for legitimate business purposes.

• Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way, as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

• How long we retain your data

If you leave a message, the message and personal information is retained for as long as it is needed for legitimate business purposes.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

• What rights you have over your data on this website

If you have an account on this site, or have left messages, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do MPC ensure the security of banking procedures?

As it is very sensitive and valuable information, we need to be particularly vigilant when processing banking data.   We can assure our clients, customers and suppliers that we endeavour to comply with the latest security processes to provide the highest level of security possible for this information.

Do MPC ever share Personal Information?

Your information is only shared for legitimate business purposes when necessary and with your consent.  Tenant information is shared with your own landlord, utility companies and maintenance companies as well as with banks for banking transactions.  We may use data for business reporting for maintenance, rental information and other information which may be useful to clients for business purposes.  However, reporting is completed on aggregation of all tenants and therefore personal information of individuals will not be identified.

Is the data used for analytical purposes?

Yes. Some Landlords require regular reporting from Martin Property Consultants for investments and business analytics purposes. These reports only provide information on tenants to their landlords who already have access to this information as they require it for the duration of the contract.  Individual personal information is not shared directly with any third party.

Aggregated or summary information is also sometimes shared to our clients in reporting format where no individual’s information is shared directly, only summary information.  We provide reporting information on general rental information, maintenance and other business processes to our clients. No individual personal information will be shared. Only summary information will be shared with our clients in a high-level reporting format.  Only relevant information is used for this purpose and no additional information is stored.  You have the right to request any information stored about you.

Your Rights

We appreciate the rights of the data subject under GDPR including:

• The right to be informed
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• The right to access

We are committed to respecting these rights and providing services if needed regarding these rights.  You can contact us using the mail below if you need any of your information altered, deleted or accessed.  As mentioned above and as per GDPR, we need to store some information in some cases for legitimate business purposes.

Contacting Us

You can contact us regarding our policy or your information at [email protected] or by post at the following postal address:

36 Lower Clanbrassil Street, Dublin 8.

This includes questions, complaints, requests for information to be altered, deleted or accessed or any other comments in relation to our privacy policy.